Remote Support & Call Outs: At Deeplogic we can provide a wide range of remote solutions to get your business back on track again in the minimum of downtime. Cross platform support, including: Windows, Mac OSX, and Mobile devices catered for. This is all done by installing a small application on your device/computer and when launched, a unique access code & password are generated allowing the remote support operative to gain control of your device with your permission, to resolve any issues you may have and solved in the minimum of downtime possible.
We typically use Teamviewer, as it is hassle free and easy to install: http://www.teamviewer.com Pricing: 1 Session = 15 mins £20.00 Hourly Call out £60.00 We also offer a range of remote support packages. Including the option to purchase in advance blocks of time, and monthly options too.